Our Team

Director and Licensee in Charge

Class 1

Tracey started Illawarra Strata Management in 2002 and 20+ years later, continues to have a real passion for the strata industry.  Tracey holds a Class 1 Licence and is the Licensee in Charge. She is also a Justice of the Peace.

Starting 2022, Tracey served on the Professional Strata Management Committee for Strata Community Association (NSW) and continues this role into 2023. She is honoured to have the opportunity to be a voice for the regional areas and smaller businesses and represent those interests.

Tracey has a genuine interest in improving the industry standards particularly in the Illawarra & Shoalhaven areas and is an avid supporter of building the profile of strata management as a more popular career choice to all generations.

As a company director and mentor to her team, Tracey believes ongoing education is a key element to enhancing professionalism and service levels to Owners Corporations. Helping others is a core value and an intrinsic part of her lifestyle.

Tracey is a mother to three children and resides in the Illawarra. Some of her favourite things to do outside of work include seeing live music, getting out in nature and spending time with people in her circle.

Licensed Strata Manager

Class 1

Bronwyn started in the property industry in 2002, specifically in the Real Estate sector, and worked for a number of Real Estates over the next 8 years. In 2010 Bronwyn joined Illawarra Strata Management and has had a passion and hunger for the strata industry ever since. Bronwyn is proud of her many achievements over the years. She has successfully been with ISM for over 12 years, obtained her Class 1 Strata Licence and obtained a Diploma in Leadership & Management.

Bronwyn’s passion is her work and helping people in general. She love the ocean, sailing and bush walking.

Licenced Strata Manager

Class 2

Sharon holds a Class 2 Licence in Strata & Community Management and has over 18 years’ experience in the strata industry.

Sharon specialises in new developments and manages a portfolio of approximately 800 residential, commercial and mixed use strata lots. Sharon proudly manages some of the Illawarra’s largest and most iconic buildings and this year is branching out to cover Building Management Committees (BMC’s). Sharon is a wealth of knowledge and is well versed in everything “strata”.

Licenced Strata Manager

Class 2

Dale holds a Class 2 Licence in Strata & Community Management and has over 10 years’ experience in the strata industry and an extensive background working in law firms and local government.

Dale looks after a number of our larger schemes and is our nominated compliance expert and our relief manager. She is also first back up to our management team. Dale is a fantastic role model to our trainees and always gives her best to our clients and our team.

Dale resides in the Illawarra and is a wonderful mother of three adult children and one beautiful grandson. Dale is always willing to listen and help wherever she can.

Licensed Strata Manager

Class 2

Carol is a Strata Manager, having completed her Strata Management qualification in early 2023. Carol has already started her position under our Mentorship Program and is managing her own portfolio which includes approximately 500 residential and commercial lots. We are excited that Carol has taken the step to frontline management, having successfully looked after many of our clients behind the scenes for some time.

As one of our key objectives is mentorship, Carol will continue to be supported by our General Manager, Tracey and our Senior Strata Managers.

Registered Strata Manager

Wandah joined our team early 2024, however has over 12 years’ experience in the property industry both as a Strata Manager and a Building Manager, servicing residential, retail industrial, commercial, mixed use, Community and Neighbourhood Schemes as well as BMC’s. Wandah has been working with us via Building Management Entities for many years and has already developed excellent relationships with our clients.

Wandah has a strong background in Business Management, Accounting, Insurance, Case Management and Trade Services. Her core values are respect and kindness.

Wandah resides in the Illawarra and has three children, one grandson and two fur grandbabies. Wandah enjoys motor racing, football, DIY Home improvement, cooking and baking.

Licensed Strata Manager

Class 2

Sharlene has been with our team for almost 5 years and is one of our quiet achievers, taking care of clients behind the scenes and achieving great outcomes on their behalf. Sharlene had many years’ experience in the strata industry before she joined us and is an invaluable member of our team. Sharlene has completed her Certificate IV in Strata & Community Management and has applied for her Class 2 License. When Sharlene isn’t at the office, she is highly focused on her family and raising her beautiful little girl as well as completing missionary work in the Philippines.

Licensed Strata Manager

Class 2

Christie has been with our team for over 7 years and recently commenced working remotely on a full time basis. Christie is friendly, with a dry sense of humour and is always willing to help out a team member. Christie takes care of a wide range of administrative tasks including lift contract negotiations, compliance tasks and other services involving Council and Safe Work Australia. Christie now resides on her small farm on the far South Coast, visiting the team around once a month.

Licensed Strata Manager

Class 2

Lillie started with our team at the age of 17 as a Trainee in Strata and Community Management. Lillie has been a part of our reception team and administration and has assisted Managers with each portfolio in order to gain a wide spectrum of experience in all things strata. Lillie has now completed the Certificate IV in Strata and Community Management and has applied for her Class 2 License. When Lillie isn’t at work, she spends time with friends and family and enjoys baking and creating delicious sweets.

Licenced Strata Manager

Class 2

David has been with the team for around 5 years and heads up the Accounts Team. David has a real knack for numbers and ensures your accounts are perfect – every day. David holds a Class 2 License and is working towards a Class 1 in the near future. David is kind and approachable and always willing to explain the intricacies of financial and levy management. When David is not in the office, you can find him bush walking, sailing on the river or lake or furthering his education.

Licensed Strata Manager

Class 2

Jane has been with our team for a little over 4 years, having only recently returned after a short break. Jane is our Senior Receptionist, with over Twenty years’ experience working in the Real Estate and Strata industries.  Jane brings an approachable and helpful attitude to the office and is a familiar face to many of our owners.  Jane has completed her Certificate IV in Strata Community Management and holds a class 2 Licence. She is constantly undertaking further education and professional development to better her knowledge and understanding of all aspects of her role. She has a very high standard of customer service, which she combines with her natural people skills to position herself as a dependable and invaluable member of our team. Outside of work, Jane’s life centres on her family. Her passion is cooking, especially baking which her colleagues enjoy sampling.

Licenced Strata Manager

Class 2

Kim forms part of our Accounts and Client Service Team and is primarily responsible for the day to day tasks associated with trust accounting along with our Licensee in Charge. Kim holds a Class 1 License in Strata and Community Management and loves being a part of our team. Kim is a local girl and a mother of a teenage girl and when she’s not at work, you can find Kim at the family farm or down the coast relaxing with family.