Our Team

Director and Licensee in Charge

Class 1

Tracey started Illawarra Strata Management in 2002 and 20+ years later, continues to have a real passion for the strata industry.  Tracey holds a Class 1 Licence and is the Licensee in Charge. She is also a Justice of the Peace.

Starting 2022, Tracey served on the Professional Strata Management Committee for Strata Community Association (NSW) and continues this role into 2023. She is honoured to have the opportunity to be a voice for the regional areas and smaller businesses and represent those interests.

Tracey has a genuine interest in improving the industry standards particularly in the Illawarra & Shoalhaven areas and is an avid supporter of building the profile of strata management as a more popular career choice to all generations.

As a company director and mentor to her team, Tracey believes ongoing education is a key element to enhancing professionalism and service levels to Owners Corporations. Helping others is a core value and an intrinsic part of her lifestyle.

Tracey is a mother to three children and resides in the Illawarra. Some of her favourite things to do outside of work include seeing live music, getting out in nature and spending time with people in her circle.

General Manager and Accredited Licensed Strata Manager

Class 1

Bronwyn started in the property industry in 2002, specifically in the Real Estate sector, and worked for a number of Real Estates over the next 8 years. In 2010 Bronwyn joined Illawarra Strata Management and has had a passion and hunger for the strata industry ever since. Bronwyn is proud of her many achievements over the years. She has successfully been with ISM for over 12 years, obtained her Class 1 Strata Licence and obtained a Diploma in Leadership & Management.

Bronwyn’s passion is her work and helping people in general. She love the ocean, sailing and bush walking.

Licenced Strata Manager

Class 2

Sharon holds a Class 2 Licence in Strata & Community Management and has over 18 years’ experience in the strata industry.

Sharon specialises in new developments and manages a portfolio of approximately 800 residential, commercial and mixed use strata lots. Sharon proudly manages some of the Illawarra’s largest and most iconic buildings and this year is branching out to cover Building Management Committees (BMC’s). Sharon is a wealth of knowledge and is well versed in everything “strata”.

Licenced Strata Manager

Class 2

Dale holds a Class 2 Licence in Strata & Community Management and has over 10 years’ experience in the strata industry and an extensive background working in law firms and local government.

Dale looks after a number of our larger schemes and is our nominated compliance expert and our relief manager. She is also first back up to our management team. Dale is a fantastic role model to our trainees and always gives her best to our clients and our team.

Dale resides in the Illawarra and is a wonderful mother of three adult children and one beautiful grandson. Dale is always willing to listen and help wherever she can.

Licensed Strata Manager

Class 2

Carol joined our team in 2021 initially in our Client Service Team, but quickly moved into a management role. Carol is friendly and always willing to help.  Carol is actively managing a portfolio of buildings, specialising in small to medium sized Owners Corporations, and Neighbourhood Associations. Outside of work, Carol is a proud Nan of 13 and is a mad Rugby Leage fan.

Accredited Licensed Strata Manager

Class 2

Wandah joined our team early 2024, however has over 12 years’ experience in the property industry both as a Strata Manager and a Building Manager, servicing residential, retail industrial, commercial, mixed use, Community and Neighbourhood Schemes as well as BMC’s. Wandah has been working with us via Building Management Entities for many years and has already developed excellent relationships with our clients.

Wandah has a strong background in Business Management, Accounting, Insurance, Case Management and Trade Services. Her core values are respect and kindness.

Wandah resides in the Illawarra and has three children, two grandsons and two fur grandbabies. Wandah enjoys quality family time, travelling, motor racing, football, DIY Home improvement, cooking and baking.

Licensed Strata Manager

Class 2

Lillie started with our team at the age of 17 as a Trainee and within 18 months, had completed her Certificate IV in Strata and Community Management. Throughout her traineeship, Lillie developed excellent communication and management skills and after successfully obtaining a Class 2 License, she now heads up her own small portfolio of wonderful clients. When Lillie isn’t at work she enjoys socialising with her family and friends as well as baking and creating delicious sweets.

Licensed Strata Manager

Class 2

Renee is a dedicated strata manager who values transparency, respect, and clear communication.

She helps owners navigate challenges, understand their responsibilities, and build positive, well-run communities.

Outside of work, she enjoys spending time with family and friends, hiking, and relaxing at the beach.

Licensed Strata Manager

Class 2

Christie has been with us since 2013 and is excellent at organisation. Christie is methodical and logical in her approach to complex tasks and currently takes care of all our client notifications and LGA tasks. Christie lives in on the far south coast on a small hobby farm with her partner and adult child. She is a car enthusiast and also loves dogs.

Licenced Strata Manager

Class 2

David joined our team in 2020 and quickly proved himself to be a valuable team member. David heads up our accounts team and has a real knack for numbers, always ensuring our clients’ accounts are perfect – every day. David is an Engineer by trade, but now enjoys the strata industry overseeing our accounts department. When David isn’t in the office, you will find him sailing, bushwalking or mountain bike riding.

Licensed Strata Manager

Class 2

Jane is one of our experienced Administration Experts, bringing more than 20 years’ experience across the real estate and strata industries.

Jane is a dependable and valued member of the ISM team and, now based in Denmark, enjoys a flexible working arrangement that allows her to remain an integral part of our team while working remotely and returning to the office from time to time.

Outside of work, Jane’s life centres around her family, and she is particularly proud of her family’s commitment to the Australian military. She also loves cooking and baking — something her colleagues are always very happy to sample!

Strata Assistant

Linda joined our team in 2024 coming to us with over a decade of experience in both Strata and building management and is passionate about providing exceptional service and solutions to valued clients.

Linda has a background in the Construction Industry as well as the Insurance Sector providing her with unique perspective in all manner of building issues and compliance.

Outside of work Linda enjoys watching live theatre, walking, cooking and spending time with family and friends.

Strata Assistant

Adriana joined our team in early 2026. She is passionate about Strata management and enjoys helping owners and communities. She is organised, friendly and always keen learn and develop her skills. With a strong background in administration and client services, she is currently undertaking her Certificate IV in Strata Community Management and holds an Assistant Agent Certificate. Outside of work, Adriana enjoys spending time with family and friends, swimming, hiking, and participating in Zumba.