Thank you Tracey for the update. Always happy with the service that you all provide.
Bronwyn is amazing !!!! I am happy with this. As always great service
Hi Bronwyn, I am a silent owner here at Osprey. Welcome. I am chair of an OC in Sydney which was a nightmare when I got on the OC so appreciate the benefits of an excellent SM.
YAY! SO SO Pleased we got to keep Bronwyn! WOOHOO!
Thank you for this update Tracey. Congratulations on what you have achieved and good luck on this new stage in the life of your business.
Hello Sharon, I wanted to thank you for all the work you have done in managing our property over the past few years. …… you have made it possible to progress the needed maintenance and been very helpful. I have enjoyed the interactions with you on on-line meetings and found you very pleasant to work with.
Thank you Tracey. A special mention for Dale, she is doing an outstanding job and makes everyone’s efforts and time less consuming
Hi Tracey,
I want to acknowledge the efforts of Carol last Friday afternoon. … particularly an example of “over and beyond” work by Carol late on a Friday afternoon before a long weekend in being prepared to put in some extra time. Carol’s efforts were very much appreciated. Thanks.
Thank you for your kind understanding and all the information which you sent about our strata building. I read the information thoroughly on the weekend. It is a wonderful, solid and sound building and is obviously well looked after by your firm. Thank you very much.
Your team of people and company have been a breath of fresh air to deal with.
I personally want to thank you for your support and 1st class working relationship. Thanks Tracey.
I wanted to take a moment to call out my Strata manager Sharon Nourie. We have some challenges within our owners corporation and Sharon has and continues to go above and beyond to assist all parties. Her professionalism and dedication to the job is outstanding and her expertise is second to none. I would also like to highlight Dale Cross who has also been outstanding. The service we have received from Sharon and Dale has simply been world class.
Thank you all for your great work during 2021. It makes the job of the Strata Committee here so much easier with your efficient, helpful and timely actions on all the issues we deal with.
Just wanted to give you a shout out to say thank you for running a great AGM. You kept us all on track, even the noisy ones! Thanks again, we did good choosing you guys. Your time and professionalism is very much appreciated.
You can always count on a response appropriate to the occasion from this organisation at all times not just emergencies. ISM have assisted our Executive in managing unruly tenants (university students), errant visitor parking breaches involving misuse by residents, as well as conducting meetings, some of which have been somewhat heated, with perfect, yet calm and firm diplomacy. Illawarra Strata Management are an Executive Chairman’s dream and I cannot speak highly enough of them.
My dear Tracey & your team thank you, I’ve enjoyed my time with Illawarra Strata you all do an amazing job with often difficult situations arising…
I have found Illawarra Strata to be very helpful in all aspects of managing our building, from the smallest of problems to the largest. They have been very quick to respond to any matter of urgency with dedicated service to ouy buildings tenants. Their services in keeping our building clean have been excellent.
I have had dealings with Illawarra Strata Management as agents for my investment property in Woonona for approximately two years. During this time, I have had frequent interactions with all staff and management, as both an owner and executive committee member. I have found them to be very professional, pleasant, prompt and obliging at all times.